With free access to Twitterโs application programming interface (API), developers and other creative gallery, library, archive and museum (GLAM) folks have been using the twitter platform to increase accessibility to digitised cultural heritage collections in some weird and wonderful ways. But itโs been tricky to keep track of all the policy changes at Twitter of […]
Tag: bots
How (and why) we build Chatbots – GLAMbot series #2
A brief introduction to chatbots In the previous blog post in this series, we talked about creating social media-based culturebots. There’s also lots and lots of use cases for chatbots – a more conversational approach to connecting with your users. Just a quick refresher, when we talk about bots, we mean automated processes or tasks […]
Building GLAMbots for social media – GLAMbot series #1
Introduction Bots are one of those things that you might hear about a lot usually in a negative way. But despite what you may hear, not all bots are malicious. In fact, there are lots of creative and entertaining bots that are being used to promote collections or parts of collections and other cultural sector […]