The power of microinteractions: a guide for galleries, libraries, archives and museums

With the hasty shift to online delivery during the past 18 months, the pain and frustration of a badly thought-out digital experience is certainly something that we’ve all experienced. And this has made us more aware of the importance of getting even the smallest of online interactions right.  Let’s take the ubiquitous video meeting for […]

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Conversations in the library: new technologies for better UX

This is the text version of our talk at Internet Librarian International 2018. Introduction As a creative technology company, we work with libraries on makerspace and maker education projects as well as software development and installations such as our LibraryWalls project. Basically, we spend a lot of time thinking about interaction and interactivity in libraries. […]

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User voices in the library – listening to users to create better services

One of the most heartening parts of the recent Libraries Global Excellence Tour was hearing each and every speaker emphasise the importance of putting users front and centre of everything we do in libraries. This includes reimagining existing services and creating brand new ones. In the crushing pressure to collect evidence of impact, to show […]

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